Our Ideal Customer

We love dealing with local contractors and developers that have a feel for the local community and cater to the local tastes as well as understand the growth potential in the neighborhood. Anyone that is involved in residential real estate can be our ideal customer. We supply everything related to interior residential property maintenance and development. A new paint job? We carry Benjamin Moore paints among others. A new kitchen? We carry cabinets, countertops, sinks, plumbing parts, stove tops, electrical parts, etc. Framing a new room? We carry lumber, Sheetrock, metal tracks and studs. Whatever you might need for your interior work, we probably have it.

We accept all major credit cards as well as provide credit terms for those that want to benefit from fewer monthly payments rather than daily.

About Us

Client satisfaction. It's the focus of everything that we do. As an independent hardware store, we make sure you get what you need when you need it. Parking is available for your convenience on site, but if you cannot come in, we can deliver your order to you.

How We Got Started

Although Greenhill has been family owned since the 1930s, the family that owned it has changed. The current owner acquired Greenhill in 1986. With experience in wholesale trade, the new owners transitioned Greenhill into a bulk retail distributor catering to contractors, developers, multifamily residential building managers, and facilities maintenance managers.

Products & Services
Start your shopping experience with us online! Greenhill Hardware offers online ordering on our website. We can ship and arrange pickup for orders ...
We offer general plumbing supplies in our store.
We'll come to you! Greenhill Hardware offers free delivery for most orders in and around NYC. Just give us a call!
Recommendations Given (11)
Recent Activity

Jeffrey from Greenhill Hardware Answered this on September 06, 2018
Most recently I've used Indeed and been satisfied with the candidate selection. (more) Most recently I've used Indeed and been satisfied with the candidate selection.

Jeffrey from Greenhill Hardware Answered this on March 16, 2018
Well, that is a broad question as it doesn't define the type of customer. So I will answer from two perspectives. Should the customers be individual consumers then they need to feel like your company provides them with the best solution to their issues. That means you need to be up to date,... (more) Well, that is a broad question as it doesn't define the type of customer. So I will answer from two perspectives. Should the customers be individual consumers then they need to feel like your company provides them with the best solution to their issues. That means you need to be up to date, transparent, always responsive, and able to service the customer appropriately. Should the customers be businesses then there is an added layer. Relationships are cultivated and everything seems great until the business customer makes internal personnel changes. Then, although the business customer is the same, it becomes a whole new reality. From the business customers perspectives, with the new personnel in place, they might not even think that they stopped doing business with you.

Jeffrey from Greenhill Hardware Answered this on February 09, 2018
Depends on the purpose of the networking meeting. Will I be seeking something or will I be offering something? Building relationships and trust is necessary no matter what but the approach to doing so will differ. Basically, one mindset will be "how can I be of help to you, what can I offer you?"... (more) Depends on the purpose of the networking meeting. Will I be seeking something or will I be offering something? Building relationships and trust is necessary no matter what but the approach to doing so will differ. Basically, one mindset will be "how can I be of help to you, what can I offer you?" and the other will be "how can you be of help to me, what are you offering?" A networking failure happens regularly when two parties in a meeting are each approaching the meeting from the same perspective. Neither walks away satisfied with the other's ability to perform.

Jeffrey from Greenhill Hardware Answered this on November 30, 2017
We begin reminding our customers about our holiday closings a few weeks in advance. Then they have time to order ahead of our closing schedule. (more) We begin reminding our customers about our holiday closings a few weeks in advance. Then they have time to order ahead of our closing schedule.

Jeffrey from Greenhill Hardware Answered this on November 03, 2017
In order to answer your question, in my opinion, a definition of a successful business is warranted. When you assess a business based on an identified metric then you can monitor performance and determine its success. For example, are you looking for market share penetration? Are you looking for... (more) In order to answer your question, in my opinion, a definition of a successful business is warranted. When you assess a business based on an identified metric then you can monitor performance and determine its success. For example, are you looking for market share penetration? Are you looking for target revenues? Maybe targeted gross margin percentages? Any number of metrics can be utilized to determine success. But what does successful mean to you?

Jeffrey from Greenhill Hardware Answered this on October 20, 2017
I think the question is flawed. When did loyalty or rewards programs ever build loyal customers. They were simple gimmicks used by retailers/service providers to retain customers that had established relationships that were getting competing offers. Now that loyalty programs are ubiquitous they... (more) I think the question is flawed. When did loyalty or rewards programs ever build loyal customers. They were simple gimmicks used by retailers/service providers to retain customers that had established relationships that were getting competing offers. Now that loyalty programs are ubiquitous they can't by itself retain customers.

Jeffrey from Greenhill Hardware Answered this on October 20, 2017
I don't think that you are doing anything wrong based on your time constraints implied in the question. If you weren't busy when the call came in and didn't take the call that's another matter. As for satisfying the "fast", "right now" attitude, provide as much information as possible on an FAQ... (more) I don't think that you are doing anything wrong based on your time constraints implied in the question. If you weren't busy when the call came in and didn't take the call that's another matter. As for satisfying the "fast", "right now" attitude, provide as much information as possible on an FAQ section of a website and refer to it in your answering machine message. Hopefully, you can reduce calls to ones of specific nature rather than general ones to free up some time.

Our Team

Jeffrey Gamss from Greenhill Hardware
Jeffrey Gamss
CFO